Resident Resources




At WinnResidential our goal is to deliver service that exceeds expectations by listening, responding, caring and pursuing positive experiences for our
residents throughout their residency and beyond.

We know this is an unprecedented time of uncertainty and anxiety for our residents. We also know that many of our residents are suffering from job losses, furloughs and reduced hours.

Help is Available

WinnResidential has compiled a list of resources and endeavored to present them in a concise, organized manner. The following pages of this document identify national and local resources that provide assistance.

Residents are responsible for verifying the validity of each resource

In addition to the resources on the following pages, WinnResidential’s Connected Communities team has partnered with Aunt Bertha to create CONNECT, an online platform for residents to search for free and reduced-cost services like food, healthcare, job opportunities, benefits enrollment, rent assistance and more, all in one place. This database will be updated daily and is available for every zip code in the United States. The website is

Emergency resources related to COVID-19 can be found by searching with the tag “COVID19” or COVID-19 Response Program” in the CONNECT search box.


National Resources

Direct Payments

The federal government will be making one-time cash payments directly to our citizens. These payments should be issued during the month of April either by check or direct deposit. How much will you receive?

·         Individuals earning less than $75,000 will receive $1,200.

·         Married couples earning less than $150,000 will receive $2,400.

·         If you have children, you will receive $500 per child.

·         Individuals earning more than $75,000 and less than $99,000 – and couples earning more than $150,000 and less than $198,000 – are eligible for a lesser amount.

Please see the below list of national resources that may be available to you during the COVID-19 Crisis.


Links to Federal Assistance Programs




211 – COVID-19 Assistance

If you need assistance finding food, paying housing bills, accessing free childcare, or other essential services, dial 211 to speak to someone who can help. 

United Way


Community Economic Relief Fund: They will help with bills, rent, and food. Call 1-866-211-9966, give zip code, and they will be given a list of local agencies that can provide assistance.

Resident Relief Foundation

The Resident Relief Foundation provides grants for rental assistance due to an unexpected financial emergency outside of your control (temporary job gap, natural disaster, medical emergency, auto accident, a victim of a crime, death, etc.)

Rent Assistance

Rent Assistance provides a directory of rental assistance agencies and organizations that will help you pay your rent.

Some listings are government organizations, others are

nonprofits and charities that offer rental assistance


Bartender Emergency Assistance Program


Bartender Emergency Assistance Program is available to all

bartenders or the spouse or child of a bartender.

Restaurant Worker Community Foundation

A crisis relief fund to direct money to organizations leading

on the ground efforts in the restaurant community, to provide zero-interest loans to businesses to maintain payroll during closure or re-open once this crisis has passed, and to

establish a relief fund for individual workers facing economic

hardships or health crises as a direct result of COVID-19.

Children of Restaurant Employees

CORE grants support to children of food and beverage

service employees navigating life-altering circumstances.


Federal Resources (Continued)




Relief Benefits

Financial assistance available to those who qualify.

United Family Network

United Family Network provides help and information on

assistance for families.

Salvation Army

The Salvation Army knows that sometimes life throws you a

curve ball. Job loss, disaster, medical issue or other crisis

can really knock you off your feet – even if only for a

moment. Before you know it, you’re behind on your rent or

utilities or you can’t buy food or clothes for your family. But The Salvation Army is here to help. We help clients secure

necessities to stay in their homes and move past the initial


One Fare Wage

Providing free, cash assistance to restaurant workers,

delivery drivers and other tipped workers and service

workers — who are seeing their income decline during this

disaster, or aren’t able to work because of quarantines or

other health concerns.

State Resources

Enhanced Unemployment Benefits

If you have lost your job, you can apply for state unemployment benefits. Links and websites are available on the following pages.

Congress is enhancing state unemployment to provide more income and to cover more people.

·         Adds $600 per week for four months on top of state unemployment.

·         Adds up to 13 weeks of additional unemployment benefits to those already enrolled but who are nearing the end of benefits.

·         Expands the program to include a number of workers not normally eligible to receive unemployment benefits. This includes:

o   Freelancers

o   Independent contractors/gig workers

o   Self-employed

o   Those with limited work history

o   Employees who are still employed, but whose hours have been reduced

It is important to apply as soon as possible.  To help expedite aid, the federal government is funding the first week of benefits to encourage states to waive traditional waiting periods, but it may still take a couple of weeks to be processed.

Please see the below list of resources in Arizona and California that may be available to you during the COVID-19 Crisis.


California Resources - Statewide




Unemployment Insurance


Unemployment Insurance (UI) is an employer-paid program that provides partial income replacement when you become unemployed or have your hours reduced and meet all eligibility requirements. The information provided at this website will help guide you through the claim filing process.

Short Term Leave

The California State Disability Insurance (SDI) program provides short term Paid Family Leave (PFL) wage replacement benefits to eligible workers. You may be eligible for PFL benefits if you need time off work to care for a seriously ill child, parent, parent-in-law, grandparent, grandchild, sibling, spouse, or registered domestic partner, or to bond with a new child entering the family by birth, adoption, or foster care placement.

California State Assistance FAQs

The following information provides you general guidance as

to what programs are available and what situations may be

applicable to your circumstances. We encourage you to

apply for the program you believe best fits your needs and

the EDD will determine your eligibility for benefits.


California Resources – Local and regional




Sacramento County

Saint John’s Program for Real Change


Rental Assistance Sacramento


Sacramento County Benefits

Placer County

County of Placer General Relief & Assistance

Bay Area

Bay Area Resources

San Francisco-Marin Food Bank Finder

Southern California

Los Angeles Food Bank Finder



Last Updated: 12/08/2023


This Privacy Policy explains how Cornerstone Residential and its subsidiaries and affiliated companies (“Cornerstone Residential,” “we,” or “us”) collects, uses, and discloses information about you. This Privacy Policy applies when you use our websites and other online products and services that link to this Privacy Policy, (collectively, our “Services”), submit an application for one of our communities, contact our customer service team, engage with us on social media, or otherwise interact with us (collectively, our “Services”).


We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website, such as in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.


If you are a California resident, please see the “Your California Privacy Rights” section.




Collection of Information

Use of Information

Sharing of Information

Advertising and Analytics

Transfer of Information to the United States and Other Countries

Your Choices

Your California Privacy Rights

Contact Us




Information You Provide to Us

We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit a housing application, communicate with us via third-party platforms, participate in a promotion, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, email address, current and prior home addresses, phone number, professional and employment information, references, and any other information you choose to provide or that is necessary to evaluate your housing application.

Information We Collect Automatically When You Interact with Us

When you access or use our Services or otherwise transact business with us, we automatically collect certain information, including:

        Activity Information: We collect information about your activity on our Services, such as when you apply to live in one of our communities, submit a request through the Contact Us form, communicate through our resident portals, or schedule a property tour.

        Transactional Information: When you make a purchase or pay your rent, we collect information about the transaction, such as payment details, and the date and location of the transaction.

        Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.

        Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.

Information We Collect from Other Sources

We obtain information from third-party sources. For example, we may collect information about you from identity verification services, credit bureaus, advertising networks, data analytics providers, financial services providers, property management services, and mailing list providers. Additionally, if you create or log into your property management account, we will have access to certain information from that platform in accordance with the authorization procedures determined by such platform.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address.



We use the information we collect to provide you with property management services and housing within our communities. We also use the information we collect to:


·         Process your application for one of our communities, schedule a property tour, and determine your eligibility for certain housing programs;

·         Process transactions and send you related information, including confirmations, receipts, invoices, customer experience surveys, and other notices related to managing your residence;

·         Personalize and improve your experience on our Services;

·         Send you technical notices, security alerts, and support and administrative messages;

·         Respond to your comments and questions and provide customer service;

·         Communicate with you about services, events and apartment vacancies offered by Cornerstone Residential and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);

·         Monitor and analyze trends, usage, and activities in connection with our Services;

·         Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);

·         Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Cornerstone Residential and others;

·         Debug to identify and repair errors in our Services;

·         Comply with our legal and financial obligations; and

·         Carry out any other purpose described to you at the time the information was collected.




We share personal information in the following circumstances or as otherwise described in this policy:

    We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, credit checks, payment processing, fraud prevention, customer service, and marketing and advertising.

    If you submit a review of our communities on a third-party website, we share this information publicly on our Services.

    We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

    We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Reliant Property Management, our users, the public, or others.

    We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.

    We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

    Personal information is shared between and among Cornerstone Residential and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.

    We share personal information with your consent or at your direction.

We also share aggregated or de-identified information that cannot reasonably be used to identify you.




We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Cornerstone Residential and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit or change your settings using the consent management tool on our Services.


We also work with third parties to serve ads to you as part of customized campaigns on third-party platforms (such as Facebook and Instagram). As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.




Cornerstone Residential is headquartered in the United States, and we have operations and service providers in the United States and other countries. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.



Account Information

You may update and correct certain account information at any time by logging into your account or emailing property management at your community. If you wish to delete your account, please contact property management at your community or visit the settings of your account but note that we may retain certain information as required by law or for our legitimate business purposes.



Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Communications Preferences

You may opt out of receiving emails from Cornerstone Residential by following the instructions in those communications or by managing your communication preferences in your account settings menu. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.


The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.


California Consumer Privacy Act


In the preceding 12 months, we have collected the following categories of personal information: Identifiers, characteristics of protected classifications under California or federal law, Internet or other electronic network activity information, professional or employment-related information, inferences drawn about your preferences, and other categories of personal data that relate to or are reasonably capable of being associated with you. For details about the precise data points we collect and the categories of sources of such collection, please see the Collection of Information section above. We collect personal information for the business and commercial purposes described in the Use of Information section above. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:


Category of Personal Information

Categories of Recipients

Identifiers such as a real name, address, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers

Advertising networks, internet service providers, operating systems and platforms, data analytics providers, payment processors, credit bureaus, customer support partners, and other property management providers.

Internet and electronic network activity

Advertising networks, internet service providers, operating systems and platforms, data analytics providers, and customer service partners.

Characteristics of protected classifications under California or federal law

Third-party providers for property management and housing eligibility services.

Inferences drawn about your preferences

Advertising networks, internet service providers, operating systems and platforms, data analytics providers, payment processors, credit bureaus, customer support partners, and other property management providers.


Cornerstone Residential does not sell your personal information.  


Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose, (2) request deletion of your personal information, and (3) not be discriminated against for exercising these rights. You may make these requests by calling (707) 420-7000 or emailing us at We will verify your request by asking you to provide information related to your recent interactions with us, such as information recently provided to us in a housing application. We will not discriminate against you if you exercise your rights under the CCPA.


If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact us.




If you have any questions about this Privacy Policy, please contact us at or contact someone within your community.


Cornerstone Residential

1525 N. Main Street #105

Bountiful, UT 84010

(801) 296-6002




COVID-19 Resources

Click here to visit our page regarding additional resources during COVID-19